Cortico Common Knowledge and Training
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Cortico Common Knowledge Resources
List of training resources for Cortico
Written by Clark Van Oyen
Updated on December 23, 2021 -
MOA training - Family Practice clinic
What you should know before your booking link goes live
Written by Alice Nguyen
Updated on May 10, 2023 -
MOA training - Walk in flow
What you should know before your booking link goes live
Written by Alice Nguyen
Updated on August 27, 2021 -
Appointments booked manually in your EMR
Information on appointment confirmation and reminder emails for manually booked appointments
Written by Elaine Hau
Updated on February 10, 2024 -
How do I add Doctors to Cortico?
Add doctors to Cortico so patients can book in their schedule.
Written by Alice Nguyen
Updated on September 8, 2021 -
How to Create Locums
Steps on how to add and deactivate locums.
Written by Alice Nguyen
Updated on March 5, 2022 -
Booking Analytics - How many patients booked through Cortico?
Our analytics page provides some data on patient bookings
Written by Alfred Yee
Updated on August 30, 2021 -
How do I make a test booking?
Test your booking site before it goes live
Written by Alfred Yee
Updated on August 27, 2021 -
Rules for patients booking multiple appointments
Written by Alfred Yee
Updated on February 12, 2024 -
How do I make a doctor unavailable in Cortico?
This article will help you in scheduling doctors vacation/Day off in Oscar
Written by Alice Nguyen
Updated on February 20, 2023 -
Feature Requests
How Cortico Manages Incoming Requests & Feedback
Written by Clark Van Oyen
Updated on April 25, 2024 -
Accuro - how to create Appointment Status?
Written by Alice Nguyen
Updated on May 10, 2022 -
Day Sheet Update
An overview of our updated Day Sheet feature!
Written by Julia Nick
Updated on June 7, 2022 -
How to access the Day Sheet
An updated guide on how access and navigate the Day Sheet
Written by Julia Nick
Updated on February 10, 2024 -
Patients Booking in Blocked Schedules
Troubleshooting guide: Why patients are booked where schedule is blocked off or outside of template code slots in Oscar
Written by Julia Nick
Updated on July 4, 2022 -
Out-of-Province Fees
Clinics can set up fees for patients who are out-of-province, paid before booking is completed.
Written by Julia Nick
Updated on July 5, 2022 -
Private Service Fee
Clinics can charge a fee for services selected under 'Reason for Visit'.
Written by Julia Nick
Updated on July 12, 2022 -
Refunds
Easily issue refunds for invoices paid through Cortico
Written by Julia Nick
Updated on January 9, 2023 -
Online Cancellation of Appointments
There are multiple ways a patient can cancel their appointment online, saving a phone call to your clinic.
Written by Julia Nick
Updated on January 12, 2023 -
Consent to use Electronic Communication
This article outlines how patients consent to electronic communication, and where this information appears.
Written by Julia Nick
Updated on May 31, 2023 -
For Patients: Appointment Reminders
Learn how to interact with automated appointment reminders.
Written by Abhiraj Virk
Updated on September 21, 2023 -
Instant Messaging for Accuro EMRs
Written by Matthew
Updated on November 1, 2023 -
Appointment Availability Badge
How and when the Availability Badge for the next available appointment is updated
Written by Tasin Mamun
Updated on February 27, 2024 -
How to Delete Your Genetic Data from 23andMe
23andMe is bankrupt. Learn how to discard your saliva sample and permanently delete your data.
Written by Cortico Health
Updated on March 31, 2025
