In this article, we will explain the steps to make a doctor's schedule for one or more than one day unavailable for Cortico online bookings.

1.1 How to make a doctor unavailable:

 To make the schedule, please login into your Oscar and follow the below-mentioned steps:

  1. Click on Administration (Available in the top navigation bar of Oscar homepage)
  2. Click "Schedule Management"> Schedule Setting.
  3. From "Select a Provider" dropdown, select a doctor.
  4. On Schedule Page, Click "Next" and in the calendar click on the date you wish to make the doctor unavailable.
  5. Configure that day as following:
    - Available: Yes (Do not choose "Available: No" because it will hide that doctor's schedule on the Oscar screen. The "Available" setting is not available in the Oscar API so setting "Available: No" will not remove the schedule from Cortico.)
    - Template: Choose P: | from the dropdown (this schedule is an empty schedule with _ (underscore), so Cortico will not recognize them as available appointments). Scroll down to learn how to make an empty template schedule.
    - Click "Save"

Empty schedule in Oscar EMR

 

Doctor schedule in Oscar EMR

Another way to do this is to create a public template using a different template code such as "O" for On Call, "M" for Meeting.

To do this, create a public template schedule using template code "O" or "M" (examples) and then follow the above-mentioned steps from 1-5:

But instead of choosing P:| from the dropdown, Select the public template schedule you created (Using template code "O" or "M") and click "Save".

*You can do it for any doctor and any particular date.

1.2 How to Create an Empty Template Schedule:

1. Login to your Oscar 

2. Go to Administration > Schedule Management > Schedule Setting

3. Click "Template Setting" with "Public" selected

Template setting in Oscar EMR

4. Add a new template. For the template name and summary, enter "Empty" so you can easily identify which template schedule it is.

5. Enter an underscore (_) in the first box at 00:00 and click tab to continue adding underscores in all of the boxes.

6. Click save when completed.

Add a schedule template in Oscar EMR

7. You have now created an empty template schedule. To learn how to add it to a doctor's schedule, check out Steps 6-8 in 1.1- How to create a private template

Click here to learn how to deactivate a doctor from a workflow using Cortico Staff Settings