Cortico Common Knowledge and Training

Cortico 101: What it Does, How it Helps, and What Clinics Really Think

Features, benefits, and honest testimonials: everything you need to know about Cortico, with proof.

Cortico Common Knowledge Resources

List of training resources for Cortico

MOA training - Family Practice clinic

What you should know before your booking link goes live

MOA training - Walk in flow

What you should know before your booking link goes live

Appointments booked manually in your EMR

Information on appointment confirmation and reminder emails for manually booked appointments

How do I add Doctors to Cortico?

Add doctors to Cortico so patients can book in their schedule.

How to Create Locums

Steps on how to add and deactivate locums.

Booking Analytics - How many patients booked through Cortico?

Our analytics page provides some data on patient bookings

Rules for patients booking multiple appointments

How do I make a test booking?

Test your booking site before it goes live

How do I make a doctor unavailable in Cortico?

This article will help you in scheduling doctors vacation/Day off in Oscar

Day Sheet Update

An overview of our updated Day Sheet feature!

How to access the Day Sheet

An updated guide on how access and navigate the Day Sheet

Feature Requests

How Cortico Manages Incoming Requests & Feedback

Out-of-Province Fees

Clinics can set up fees for patients who are out-of-province, paid before booking is completed.

Accuro - how to create Appointment Status?

Private Service Fee

Clinics can charge a fee for services selected under 'Reason for Visit'.

Refunds

Easily issue refunds for invoices paid through Cortico

Patients Booking in Blocked Schedules

Troubleshooting guide: Why patients are booked where schedule is blocked off or outside of template code slots in Oscar

Consent to use Electronic Communication

This article outlines how patients consent to electronic communication, and where this information appears.

Appointment Availability Badge

How and when the Availability Badge for the next available appointment is updated

Online Cancellation of Appointments

There are multiple ways a patient can cancel their appointment online, saving a phone call to your clinic.

Instant Messaging for Accuro EMRs

For Patients: Appointment Reminders

Learn how to interact with automated appointment reminders.

How to Delete Your Genetic Data from 23andMe

23andMe is bankrupt. Learn how to discard your saliva sample and permanently delete your data.

Creating Dummy Lab Results

How to create fake Lab Results in Oscar for the purposes of Testing