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Official Cortico Product information for customers and users.

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Cortico 101: What it Does, How it Helps, and What Clinics Really Think

Features, benefits, and honest testimonials: everything you need to know about Cortico, with proof.

Updated 1 hour ago

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What's Cortico? 

For patients: If you're sick of waiting on hold or filling out paperwork, Cortico lets you book appointments fast, complete forms with ease, and connect with your clinic instantly. All from your phone or computer, too.

For medical professionals: If you need something better than clunky or limiting Electronic Medical Record (EMR) systems, Cortico's a breath of fresh air. We know clinic tasks can be a headache, so our EMR software add-on is tailored to solve your exact pain points.

Cortico automates appointment booking and admin tasks, bridging the gap between patient and provider. We’ve seen clinics using Cortico save their medical office assistants (MOAs) over 3 hours a week, cut admin tasks by 90%, and boost both efficiency and patient happiness.

The Cortico Product Suite:

Online Appointment Booking Software

Our online booking system plugs right into EMRs like Oscar and Accuro (+ more!) so your schedule's always up-to-date for patients. Based on your plan, it includes:

  • custom appointment types and availability settings, automated email and SMS appointment reminders, mass emails

  • custom intake forms, invite-only booking, payment collection

  • AI-powered inbox automations and a ready-made clinic website 

  • Easy access from any device (i.e. mobile, tablet, or desktop)

  • Dedicated and timely customer support 

Plug-in for Patient Messaging & Document Upload

Our browser extension keeps conversations between providers and patients secure and easy. Some of the key features we're proud of are: 

  • One- and two-way HIPAA-compliant patient messaging 

  • Direct document upload to the patient’s EMR chart

  • Health card validation

  • Invoice sending and booking requests

  • Super user-friendly interface 

Kiosk Terminal for Patient Check-ins

Our sign-in terminal cuts down patients' wait time and adds more time for patient care. This means:

  • Self-service check-ins for patients

  • Live status updates to your EMR 

  • Intake questionnaires 

  • Fewer errors and shorter wait times 

  • Up to 95% less workload for your MOA

Need proof? Here's what the numbers say.

  • Up to 90% of admin tasks automated

  • Up to 2 hours saved per day from staff sending appointment reminders and confirmations

  • Up to 10 minutes saved for staff and patients per each form filled

  • Up to 3+ hours saved weekly from MOA's typical workload

  • One clinic calculated that we've reduced their overhead from $7 to $3 per appointment.

These statistics come straight from clinic testimonials.

But don't just take our word for it. Here's what real clinics are saying.

The instant messaging has reduced a huge burden of patient interactions via phone calls to make follow-up appointments and notify patients of non-medical sensitive information. I would estimate 2-3 hours saved per day just for me, which is upwards of 10-15 hours a week.

— Dr. Jagdeep Sandhu, MBChB, MRCGP (UK), CCFP, CEO at Curis Health

I had one gentleman pull me aside today and say how great the system is and easy to use!

— Leslie Parenteau, Office Manager at Brightside Medical Clinic

As a family physician, Cortico has significantly increased my work efficiency and maximized my bookings. It has excellent, confidential features such as requesting and reviewing photographs from patients, instantly sending lab recs, and referrals along with being able to easily perform video calls. My workdays using Cortico are much easier compared to those without it. I would highly recommend it!

— Dr. Laura Hume, Family Physician at MD 4 ME Clinic

Want to see it in action?
We'll walk you through how Cortico will save your clinic time, reduce stress, and improve care. Just schedule a demo or contact us for more info!

The Cortico origin story
Cortico was born from the growing need to fix the disconnect between internal clinic workflows and external communication systems. While most EMRs work well inside a clinic, they fall short when it comes to communication, coordination, and connection beyond it. Cortico, founded by Clark Van Oyen and Dr. Greg Baldwin, fills that gap and helps your clinic run smoother for both staff and patients, no matter where they are.

Why the name Cortico?
It's named after the “cortex,” the outer part of your brain that handles complex thinking beyond the basics. Cortico does the same: it manages everything outside your EMR so you can keep your patient care high-quality.

 

 

 

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