Cortico Features

New Patient Sign Up

How does a new patient sign up? Check out this article to learn more!

Pharmacy Integration

Cortico allows patients to select their preferred pharmacy

Provider Schedule

A guide on how access the Provider Schedule and a description of it's various features.

Cortico Patient Portal (Documentation)

The patient portal allows patients to easily view their appointment details, and confirm and cancel appointments.

Email and SMS Appointment Reminders

Email and SMS reminders help prevent no-shows at your clinic. Read more about them here!

"Remember My Info"

The "Remember my info" feature saves your health card number, email, and date of birth in step 1 of booking to make online appointment bookings even easier.

Upload Files Feature

Cortico now offers a feature to allow patients to upload any digital file prior to their appointment. Continue reading here to learn more!

Private Patient Bookings

Cortico can allow or restrict private patients from booking depending on a clinic's request.

Add Booked Appointments to your Online Calendars

After booking an appointment, you can easily add it to any of your calendars online.

Cortico Privacy and Security Brief

How does Cortico keep patient data private and secure?

COVID Vaccine Card

Patients can now upload a photo of their COVID Vaccine Card in booking step 3 and in the patient portal

Requesting Patients to Book Online

Step by step guide to request patients to book online.

Custom Intake Forms

Diagnostic and administrative forms, custom for your clinic.

Appointment Timeslot Text

Outlines the purpose of Appointment Timeslot Text and illustrates how it appears during online booking and in reminders

CC Reminder Emails Feature

An overview of the CC Reminder Emails Feature

Cortico Email Delivery Logs

A summarization of the email delivery logs added to your Cortico instance

Upload Documents Directly to the Patient's E-chart

***Only supported in OpenOSP and WELL***

Automatic Walk-In Triage (Premium)

Allow patients to find an appointment time without selecting a specific doctor.

Cortico EMR Compatibility

List of integration support & limitations, between Cortico and specific EMRs

Post-Appointment Payments (Oscar)

You can now send invoices to patients, and release forms (e.g. sick note) upon payment!

Appointment ID in the Appointment Resources Field

After setting the resources field, the appointment medium is erased soon after

Pre-Authorized Payments

You can now collect pre-authorized payments for your clinic's no-show or late cancellation fees!

Reminder Report

Ensure patient reminders are sent out and view potential issues

How do I send a Patient their Prescription Receipt?

How to let a patient know their prescription has been faxed to their pharmacy

Conversion Tracking

Cortico allows tracking conversions (booked appointments)

Oscar Lab Auto Labelling

Oscar Enhancement Suite automatic lab renaming feature aims to reduce overhead on identifying some of the lab results.

Cortico EMR Plug-in For Healthcare Providers

This article describes the popular Cortico EMR plug-in features used most by healthcare providers.

Cortico EMR Plug-in For Clinic Staff

This article describes the popular features used most by clinic staff.

From Phone Number (Premium)

Changing the "From Phone Number" premium configuration

Daily Report Email

With the Daily Report Emails, crucial information is conveniently sent to clinic's inbox

Mass Email - Self Service

How To Send Your Own Mass Email (for Cortico customers)

Lock Feature to Prevent Double Bookings

Streamlining Online Bookings During High-Demand Times

Health Card Version Code & Expiry Date Update Pop-Up

Requirement for Ontario Patients to Update their Health Card Information before Booking

Reason for Cancellation Feature

Patients now have the option to specify a reason for cancelling their appointment with ease, helping clinics streamline and track cancelled appointments.

AI Automation

Waive The Wait Task and Inbox Automation in Partnership with Cortico

Request to Book - Batch Invites

Step by step guide to send batch invites in the Request to Book feature

Post-Appointment Payments (Accuro)

Conducting Invoices through the Accuro Interface

Health Teams Booking Feature

Utilizing the Health Teams Booking Feature

Task Management Menu

Using the Task Management Menu to Request Patients to Complete Forms or Upload Photos/Documents back to your Clinic

Daily Appointment Limits

You can add a daily limit for certain workflows or appointment types, to restrict how many of these can be booked for each day.

Membership Based Payments

Clinics can have flexibility when billing patients for services that has an associated membership plan