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Cortico Release Notes - April 16, 2026

2026

Cortico Release Notes - April 16, 2026

Cortico 31.0 will be released to clinics on Wednesday, April 22

Last updated on 20 Apr, 2026

Cortico Web Release:

1. Updates to Patient Portal

1.1 - The Payments page is now hidden for clinics that do not have the payments feature enabled.

1.2 - A red dot notification now appears on the Payments menu item when a patient has pending or overdue invoices.

1.3 - [Profile] Appointment history is now sorted from newest to oldest.


2. Updates to Video Appointments

2.1 - Design and usability improvements to the video call page.


3. Updates to Patient Forms

3.1 - Fixed an issue where custom next-question logic in multiple choice questions was only applying correctly to the first selected option.

3.2 - Fixed a display issue where file upload questions appeared to allow multiple file selections. Only one file can be uploaded per question, which is the intended behaviour.

3.3 - Fixed an issue where switching answer choices in a question did not correctly load the next question when each answer had a different follow-up question configured.

3.4 - [Accuro] Improved spacing between questions when form responses are saved as Clinical Notes in Accuro.


4. Updates to Request to Book

4.1 - Added the option to send Request to Book invitations as a voice call for patients with landline numbers.


5. Updates to Terminal Kiosks

5.1 - Added support for scanning health cards using the kiosk camera.


6. Updates to Patient Tasks

6.1 - [Profile] Added the ability to search by patient last name when assigning tasks on the Create New Task page.


7. Updates to Standalone Patient View

7.1 - Added options to send appointment details by email or SMS directly from the Appointments tab for upcoming appointments.


8. Updates to Patient Messaging

8.1 - Two-way patient messaging is now enabled for all clinics.


9. Updates to Clinic Settings

9.1 - Added location filter and search to the Users tab.


10. EMR Integration Updates

10.1 - [MedAccess] Fixed an issue where appointment duration was defaulting to 10 minutes regardless of the workflow configuration.

10.2 - [MedAccess] Added support for the family doctor workflow type.

10.3 - [MedAccess] Added support for template codes.

10.4 - [MedAccess] Improved session validation to ensure EMR sessions are active before proceeding with automation.

10.5 - [Accuro] Fixed an issue where using "Sign out from all devices" caused the Accuro CDS link to fail.

10.6 - [MedAccess] Provider schedules are now pulled directly from MedAccess rather than from Cortico.


11. Other Updates

11.1 - Voice call appointment reminders are now included in the reminders report.

11.2 - Prescription receipt emails now automatically pull pharmacy instructions from the patient's record where available.

11.3 - Updated wording used in appointment emails and the 2FA page for clarity.

11.4 - Updated wording in 2FA verification emails to make the verification code clearer to patients.

11.5 - Updated wording of the SMS auto-responder.

11.6 - Added support for setting the interface language via a URL query string.


Cortico Plug-in:

1. Messaging

1.1 - Fixed an issue where opening a conversation you are not a member of caused the unread message count to decrease incorrectly.

1.2 - Fixed an issue where marking a message as unread and then reading it caused the notification count on the schedule page to decrement incorrectly.

1.3 - Fixed an issue where "Send (No Replies)" messages did not include the patient's name.

1.4 - Two-way patient messaging is now enabled for all remaining clinics.

1.5 - Fixed an issue where provider messaging was incorrectly returning anonymous user entries.


2. UI/UX Improvements

2.1 - The "No Selected Conversation" graphic is now displayed on additional pages where no patient is detected.

2.2 - Sent and seen checkmarks are now visible on messages for all members of a clinic, even if they are not the original sender or a member of the conversation.

2.3 - Improved loading behaviour when retrieving patient information, including a skeleton loading screen for a smoother experience.

2.4 - [McMaster] Renamed the "Description" field to "Document Description" in the Upload to Inbox feature.


3. Annotate & Fax

3.1 - Added the ability to send custom page selections when using the Annotate & Fax tool.


4. Integrations

4.1 - Improved routing reliability for Practice Fusion to avoid interference with other EMR integrations.


5. Testing

5.1 - Expanded automated smoke test coverage to additional devices and browsers.


6. Code Quality & Infrastructure

6.1 - Internal infrastructure improvements to strengthen supply chain security.

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