Cortico Web Release
1. Updates to Appointment Booking
1.1 - The appointment cancellation window can now be configured per workflow.
1.2 - Added a configurable time window for whether appointments keep the "Confirmed" status or switch to "Reminder sent" when reminders are sent.
2. Updates to the patient portal
2.1 - Patients can now use their phone's share sheet to share completed forms and received files through other apps.
2.2 - [Ontario patients] Fixed an issue where the health card version code could not be edited.
3. Updates to provider dashboard
3.1 - UI updates to the My Account page.
4. Updates to patient forms
4.1 - Fixed an issue where form progress failed to autosave when a patient uploaded a file larger than 2.5 MB.
5. Updates to patient messaging
5.1 - Fixed an issue where a new conversation was not created and displayed when a patient shared a file with the clinic.
5.2 - [Oscar] Added a link to the patient's eChart in the web messenger.
6. Updates to Clinic Settings
6.1 - Fixed an issue with the hide/show password toggle on the EMR Settings page.
6.2 - Fixed the spelling of the "Dietitian" job title.
6.3 - The Note field is now required when saving non-billed provider users.
7. Updates to clinic self-registration
7.1 - Clinic staff can now request access and invite their team.
8. Other updates
8.1 - Fixed issues with service events for re-uploads to the EMR.
8.2 - UI updates to the Service Events table page.
8.3 - UI updates to the Reminders Report page.
8.4 - For EMRs that don't support patient status, Cortico now stores the patient's status, and it can be updated from the standalone patient page.
8.5 - Added support for the "Book" button on a clinic's Google Maps profile.
8.6 - Updated the AI features section of the clinic monthly report.
8.7 - Fixed an issue with redacting documents sent to patients through invoices.
Cortico Plug-in
1. Messaging
1.1 - Inbox documents with semicolons in their filenames can now be sent, so fax documents can be shared without renaming them.
2. Referrals
2.1 - An urgency badge now appears in the referral SBAR preview, so the referral's urgency can be confirmed before sending.
2.2 - Providers and MOAs can now verify new providers in their clinic so they can start using the Cortico Referral feature.
3. Cortico AI & Inbox Assistant
3.1 - AI quick actions can now be pinned to the plug-in Quick Actions menu, and quick prompts are managed from a redesigned menu, so common AI prompts run in one click.
3.2 - AI inbox triage replies now always follow a fixed format, so no item's urgency is silently downgraded or lost.
3.3 - The Inbox Assistant now searches by date of birth and patient name when the PHN is missing or low confidence, to help identify the correct patient.
3.4 - Inbox Assistant rules are now locked during scans and kept in sync with permitted providers, so only valid rules stay active.
3.5 - Upgraded the AI models used by Cortico AI, now served from a Canadian-region endpoint.
3.6 - Fixed an issue where the AI inbox showed a Failed count but no Needs Review section when the failed items were Urgent or Semi-Urgent.
3.7 - [MedAccess] Fixed an issue where the send-to-patient option was missing for generated patient summaries and handouts.
3.8 - Saved Annotator contacts can now be shared with the clinic, so colleagues can reuse the same contacts.
4. UI/UX Improvements
4.1 - Fixed a dark shadow strip appearing on the right edge of the AI chat panel.
4.2 - Patient message fields now expand, and the Enter key behaves consistently, making it clear whether a new line or a sent message is being created.
5. Native App
5.1 - Providers can now sign in to the native app with their Cortico account to access it securely on their phone.
6. Metrics & Tracking
6.1 - Consolidated attachment tracking into one event so attachment usage is measured consistently (internal tracking, no user-visible change).
6.2 - Added tracking for inbox assignment starts and failures to measure feature usage (internal tracking, no user-visible change).
6.3 - Added workflow event coverage for the AI Inbox Assistant so its automation usage is counted in plug-in activity metrics (internal tracking, no user-visible change).
7. Testing & Reliability
7.1 - Added E2E tests for all three plug-in send options to confirm each keeps its expected conversation and reply behaviour (internal testing, no user-visible change).