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Cortico Release Notes - November 13, 2026

2026

Cortico Release Notes - November 13, 2026

Cortico 33.4 will be released to clinics on Wednesday, November 18, 2026

Last updated on 13 Nov, 2026

Cortico Web Release

1. Updates to Appointment Booking

1.1 - Appointment cancellation emails now indicate that times are in clinic local time for clinics in BC, AB, and MB.


2. Updates to terminal kiosks

2.1 - UI updates to the "Send patient to terminal" page.


3. Updates to payments

3.1 - UI improvements to the Payments page table layout.

3.2 - Added patient last name search to the Payments History and Pre-Authorized Payments pages.

3.3 - Fixed an issue where payment search did not refresh after pasting a demographic number.


4. Updates to Clinic Settings

4.1 - Fixed an issue with saving the billing status for staff members who have no first or last name.


5. Updates to patient forms

5.1 - [Oscar/Accuro] Fixed an issue where checkboxes in PDF templates sometimes appeared as a "4" instead of a check mark.


6. Updates to EMR integrations

6.1 - [Oscar] File upload task notification emails now include a link to the patient's eChart in the EMR.

6.2 - [MedAccess] Performance improvements to the booking availability cache.


7. Other updates

7.1 - Fixed an issue where the search field on the Email Logs page sometimes showed every email.

7.2 - The patient's demographic number is now shown in the patient messaging conversation view to help with troubleshooting.

7.3 - Fixed an issue where staff and provider sign-in did not redirect back to the previous page.

7.4 - The Event Audit Log on the standalone patient page now links to related payments, forms, Request to Book invitations, and email and SMS logs.

7.5 - Staff can now use passkeys for 2FA sign-in.


Cortico Plug-in

1. Referrals

1.1 - Patient information mismatch warnings are now more prominent, so the correct patient can be confirmed before a referral is sent.

1.2 - Manually entered urgency now persists while using the referral assistant.


2. Messaging

2.1 - Fixed an issue where providers and clinics appeared in the external provider search list even when external messaging was turned off for them.

2.2 - [Accuro] Fixed an issue where scheduled messages were not automatically copied to encounter notes.

2.3 - Fixed an issue in external provider messaging where a message sent to a clinic added a red dot to the receiving MOA's My Conversations tab.

2.4 - Added a loading state when clicking Send Message from a patient's blue dot.

2.5 - Improved how chat user email addresses are sanitized (internal improvement, no user-visible change).


3. Cortico AI & Inbox Assistant

3.1 - [Oscar] Cortico AI can now read PDF reports embedded in lab results.

3.2 - Improved PHN extraction accuracy to reduce manual corrections.

3.3 - The AI patient summary now reads the chart directly, so specialist recommendations are not missed.


4. Prescription Receipt

4.1 - Fixed issues with QR code generation and patient details on prescription receipts, and messaging on the signer page now follows the clinic's external messaging setting.


5. Native App

5.1 - Clinic admins can now verify a phone number in the mobile app settings to use as the clinic's caller ID when calling patients.


6. Testing & Reliability

6.1 - Fixed three outdated tests that were failing (internal testing, no user-visible change).

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