Cortico Web Release:

1. Updates to Appointment Booking

1.1 - For multi-location clinics, the "choose another service" link shown when no appointments are available now goes to the location-specific drop-in page.

1.2 - Added further validation to detect and block appointment booking when a required patient form is incomplete.

2. Updates to EMR integrations

2.1 - [Accuro/Juno] Added support for the Referral Confirmation Fax feature for Accuro and Juno EMRs

2.2 - [Accuro] Updated the Accuro get-appointments API to v2, ahead of v1 deprecation.

2.3 - [MedAccess] Tasks created in MedAccess after patients fill out forms in Cortico are now assigned to the provider who requested the form, rather than the Cortico user.

2.4 - [MedAccess] Updated pharmacy notification email behaviour for cases where the pharmacy is missing in the EMR, or where the patient's selected pharmacy differs from the one on their chart.

2.5 - [MedAccess] Refactored the schedule slot and appointments code to normalize MedAccess behaviour with other API-backed EMRs.

2.6 - [Accuro] Added automatic reminder triggers for manually booked appointments. This will automatically send appointment booking confirmations for appointments that are booked manually.

3. Updates to patient messaging

3.1 - Clarified the behaviour of the configuration options related to enabling messaging.

3.2 - [Freemium] Fixed messaging feature restrictions that persisted after a freemium clinic had been verified.

4. Other updates

4.1 - Added dynamic zoom levels for the clinic locations map on the homepage.

4.2 - Added support for bulk discounts in clinic billing.

4.3 - Added fax delivery logs to the Communication Logs page.

4.4 - The "enable_appointments_with_empty_medium" configuration is now displayed on the Appointment Type Mapping page and the System Status page to make troubleshooting easier.

4.5 - Fixed an issue where configured email policies were sometimes rendered as raw HTML in received emails.

4.6 - Fixed an issue where some emails did not appear on the Email Logs page.

Cortico Plug-in:

1. Messaging

1.1 - Fixed an issue where the internal contact dropdown in the messenger did not dismiss on an outside click.

1.2 - Added an option to resend a message, including its attachments.

1.3 - Fixed an issue where new patient replies to conversations initiated by another MOA would appear on the My Conversations tab.

1.4 - New message email notifications now include a link to the provider home messaging page, so providers can navigate straight to the conversation.

1.5 - Added a real-time unread count badge to the Messages tab in the navbar, so providers and MOAs can see at a glance when they have new unread messages.

1.6 - Providers and MOAs can now view all schedule sends in one consolidated place (for non-Oscar EMRs).

1.7 - Fixed an issue where Provider Home Messaging opened duplicate websocket connections.

1.8 - The patient messaging subject checkmark in the patient portal is now enabled by default.

2. Cortico AI

2.1 - Providers can now see which AI model powers AI chat, giving more confidence in response quality.

3. Annotate & Fax

3.1 - The Annotator now queries the Cerebro directory API for fax numbers, so fax destinations can be looked up during annotation.

3.2 - The Annotator QR code now links to the new feature page with updated text, directing patients who scan it to the correct information.

4. Prescription Receipt

4.1 - Fixed an issue where "Email Receipt on Fax" was not saving to encounter notes.

5. UI/UX Improvements

5.1 - The plug-in now uses an "(Experimental)" label instead of "(Beta)" for features that may not be fully tested.

5.2 - Unavailable features now indicate where they can be used instead of simply showing "Not Available", making them easier to discover and access.

6. Appointment Actions

6.1 - Providers can now download their schedule as a CSV, for use in external tools.

7. Plug-in Integration

7.1 - Replaced e-chart document, eForm, and lab retrieval with dedicated OSCAR endpoints, reducing reliance on scraping and improving data reliability.

8. Metrics & Tracking

8.1 - Added a workflow event that fires when a message is resent, so resends can be distinguished from original sends (internal instrumentation, no user-visible change).

9. Stability & Error Handling

9.1 - Replaced res.ok checks with try/catch error handling in messaging and provider chat flows so errors are consistently caught and surfaced rather than swallowed (internal refactor, no user-visible change).

9.2 - Fixed conditional hook calls in RefreshNotifications, SetupTicklerMemory, and createUseExternalEvents to comply with the rules of hooks (internal fix, no user-visible change).

10. Code Quality & Infrastructure

10.1 - Import statements are now automatically sorted and formatted for consistent import order across the plug-in codebase (internal code standards, no user-visible change).

10.2 - Restored the single websocket architecture for the plug-in, maintaining the intended design and avoiding connection scalability issues (internal refactor, no user-visible change).

11. Testing

11.1 - Plug-in E2E login now retries on transient failures so the suite does not flake at sign-in, along with fixes to other failing E2E tests (internal test improvement, no user-visible change).

11.2 - Added basic tests to the Annotator to catch failures early (internal test improvement, no user-visible change).