Welcome to Cortico's Knowledge Base

Official Cortico Product information for customers and users.

Onboarding

Allowing Cortico to access your Juno EMR

Updated 1 day ago

Click the following link which will open your email provider with pre-filled information. 

Send an email to support@junoemr.com

If the pre-filled information does not appear for you, you may copy and paste the following:

To: support@junoemr.com

Subject: Whitelist Cortico IP Address

"Hi,
Please whitelist the following IP addresses for Cortico to ensure we can connect. Cortico has a main server as well as a backup server, so please whitelist all of these IP addresses:
192.30.89.37
192.30.89.38
193.188.3.213,
193.188.3.212"

  • Note: Check with Cortico to ensure that this IP address is correct. There may be a circumstance where you will be asked to use a different IP address

This process might take between a few hours to a several days, depending on the EMR provider. Your Cortico account manager will reach out to you to start customizing Cortico to meet your needs.

In the meantime, check out this awesome tutorial on How to Setup Template Codes in OSCAR!

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