Welcome to Cortico's Knowledge Base

Official Cortico Product information for customers and users.

Cortico Common Questions

How do I notify patients that we are no longer accepting walk-in appointments for the day?

Steps you can take to indicate to patients that you are fully booked for walk-in appointments.

Updated 4 days ago

If your clinic takes walk-in appointments, and you would like to notify to patients that bookings are closed for the rest of the day, you can do this through your first page pop-up.

Click here to learn how to edit your first page pop-up

By notifying your patients of this in your first page pop-up, it will prevent the problem of patients proceeding with booking to step 3 only to find that there are no more available time slots for the day.

On days that your clinic has walk-in appointments available, you can have a staff member update your first page pop-up to notify to patients that you are fully booked

Please contact help@cortico.ca if you have questions about setting this up.

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