Troubleshooting

Known Oscar Issues

Some persistent bugs known in Oscar

Why are the doctor's schedules not loading in Cortico?

Are doctor schedules not loading in Cortico after updating them in Oscar? Follow these steps to update them in Cortico!

New Patient Sign Up Troubleshooting

How to effectively troubleshoot when new patients are unable to sign-up online

How to troubleshoot when your cache is stuck

Follow these steps to learn how to troubleshoot when your cache is stuck.

Troubleshooting Pharmacy Sync Errors

Unmarking a Cortico Email as Spam

How to bring Cortico emails from the Spam Inbox back to the Main Inbox, as well as trusting future Cortico emails from the same sender to prevent them from being marked as Spam.

TeamViewer Installation Instructions

Instructions on how to install TeamViewer