Welcome to Cortico's Knowledge Base

Official Cortico Product information for customers and users.

Troubleshooting

Unmarking a Cortico Email as Spam

How to bring Cortico emails from the Spam Inbox back to the Main Inbox, as well as trusting future Cortico emails from the same sender to prevent them from being marked as Spam.

Updated 4 days ago

To retrieve emails from the Spam Inbox back to your main inbox, please select the instructions for your specific emailing service here:

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Gmail (Under "Remove an Email from Spam")

 

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Outlook

 

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Yahoo (Under "Unmark Email as Spam")

 

 

(Additional Steps for Outlook and Yahoo) To add the Cortico email address as a verified sender so that you can ensure all future emails are directed to your main inbox:

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Gmail

 

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Outlook

 

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Yahoo

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