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Plug-In: Two Way Patient Messaging - Upload Files to EMR (Documents or Provider Inbox)

Cortico Oscar Plug-In

Plug-In: Two Way Patient Messaging - Upload Files to EMR (Documents or Provider Inbox)

This feature allows you to upload files directly to a patient’s chart in your EMR or send them to a provider’s inbox for review. Both options ensure the file is stored in the patient’s Documents section.

Last updated on 27 Apr, 2026

⚠️ Availability - This feature is only available and supported on OSCAR Pro.

Where to Access “Upload to EMR”

After selecting Upload to EMR, you will see two options: Documents or Provider Inbox.

This feature is available from:

  • The Scheduling page

  • The patient’s eChart

  • The File Manager

Option 1: Upload to Documents

Use this option to upload a file directly to the patient’s chart.

Steps:

  1. Select Upload to EMR → Documents

Screenshot 2026-04-26 at 10.16.21 PM.pngScreenshot 2026-04-26 at 10.16.38 PM.png
  1. A confirmation pop-up will appear

  2. Click Upload

What happens next:

  • success message will appear

Screenshot 2026-04-26 at 10.16.52 PM.png
  • The file will display an “Uploaded” tag in the conversation

Screenshot 2026-04-26 at 10.17.02 PM.png
  • After refreshing the page, the file will appear under the Documents section in the patient’s chart.

Option 2: Upload to Provider Inbox

Use this option to send a file to a provider’s inbox while also saving it to the patient’s chart.

Steps:

  1. Select Upload to EMR → Provider Inbox

  2. A new window will open with pre-filled details:

    • Date (auto-filled, not editable)

    • Patient name (auto-filled, not editable)

    • File name (auto-filled)

  3. Select a provider from the dropdown or search for them

  4. Enter a description (required)

    • The file name will automatically update to match the description

Screenshot 2026-04-26 at 10.28.30 PM.png
  1. Click Upload

What happens next:

  • success message will appear

Screenshot 2026-04-26 at 10.29.45 PM.png
  • An “Uploaded” tag will appear beside the file

Screenshot 2026-04-26 at 10.29.53 PM.png
  • The file is sent to the provider’s inbox

  • The file is also saved under the patient’s Documents section

Additional Notes

  • Files can also be uploaded directly from the conversation screen by clicking the three-dot menu on a file

  • The same Documents and Provider Inbox options will be available

  • Uploaded files are clearly labeled with an “Uploaded” tag for visibility across users

Key Takeaways

  • Two upload options: Documents or Provider Inbox

  • Provider Inbox uploads also save to the patient’s Documents

  • Auto-filled fields (date and patient name) help reduce manual entry

  • Description is required and updates the file name automatically

  • Uploaded tag confirms the file has been successfully sent to the EMR

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