If your clinic offers same day appointments as well as a general appointment type that has a longer booking range, you can make configurations to allow the general appointment type to be bookable through same day appointments. 

An example of this is when your clinic offers In-Office Same Day appointments that are only bookable within 24 hours of the appointment, as well as In-Office appointments that are bookable up to 90 days in advance (or earlier). In simpler terms, your clinic has two workflows that provide the same service but have different booking ranges.

Often we've found that patients book up the same day appointment time slots and are unable to book any of the general appointment time slots. This is because the same day appointments are not using the template codes used for the general appointment. Once you add the general appointment template codes to the same day appointments, patients will be able to view and book general appointment slots as well.

Click here to learn how to add template codes for a workflow 

 

Please contact help@cortico.ca if you would like assistance with setting this up.