To reset the password for new and current Cortico users, follow these steps!
Written by Elaine Hau
Updated on August 31, 2021
Login to your account on your Cortico homepage (eg. clinicname.cortico.ca)
Go to "Settings" in the dropdown menu
Go to "Staff" in settings
To reset a password for a new user, first add the new user by clicking "Add User". Read thisto learn more on how to add new users.
Click on the pencil icon on the far right of the user name
Click "Send Welcome Email". This will send an email that contains a link to reset the password. Please note that this link expires after 48 hours and it must be re-sent afterwards.