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Troubleshooting: Patient Form Responses Missing

Troubleshooting

Troubleshooting: Patient Form Responses Missing

Last updated on 05 Apr, 2026

You may have encountered the following error in the patient response section:

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Possible cause: Changed appointment ID (moved appointment)

The most likely cause of the issue is if you have used the cut and paste function to move an appointment. This unfortunately causes the forms in the patient response section and in the day sheet to disappear because Oscar deletes the old appointment and creates a new one. We recommend altering the date and time for patients who filled out forms instead.

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