Pharmacy Selection

Cortico now has a feature for patients to select their pharmacy when booking. 

When booking, the Patient will see the following field:

Clicking on it will allow them to search for their preferred pharmacy and select it. 

If they book a telehealth appointment (phone or video), the delivery option should be auto-selected when available. When selecting a Delivery Pharmacy, they can edit/confirm their delivery address. 

Additionally, if the patient selects a Delivery Pharmacy that supports “Pre-order via Cortico”, they will get some additional benefits such as not needing to register, and being notified when their prescription is received. 

After the appointment is booked, the pharmacy code (shown as numbers inside square brackets) is added to the appointment reason field in Oscar. To view the pharmacy details, go to the "Provider Schedule" page on your Cortico site.

Run the Cortico Oscar Plug-In to set the pharmacy the patient selected during booking as their preferred pharmacy in Oscar. 

The pharmacy details do not show up in Oscar because of the character limit in the appointment reason field.

If you would like to enable this feature, please contact us at help@cortico.ca.

Prescription Deliveries

When patients book, they may choose the option for their prescription to be delivered to their home the same or following day. This saves doctors’ time searching for the right pharmacy to fax to, and many patients prefer it as well.

Currently there are a variety of pharmacies, who will fulfill these prescription deliveries. If you are interested in this feature, or if you have a local pharmacy that also does prescription deliveries, contact us at help@cortico.ca.

“Remember my info” Enabled During Booking:

During the booking process, if "Remember my info" is enabled and the patient selects either "Free Delivery" or "Pick-up at Pharmacy," their chosen "Delivery Service" or "Preferred Pharmacy" will be remembered for the next time they book an appointment online.

Prescription Receipts

When faxing a prescription, you can also send the patient a Prescription Receipt to let them know it has been sent to the pharmacy. See this article for more information.