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Official Cortico Product information for customers and users.

Release Notes (Technical)

Cortico Release Notes - September 25, 2025

Cortico 28.8 will be released to clinics on October 1, 2025

Updated 4 hours ago

Cortico Web Release:

1. Updates to Video Appointments:

1.1 - Added bug fixes and additional error handling for some connection issues in video appointments.

1.2 - [Accuro] Removed "-- Cortico data below" separator in Notes field.

2. Updates to New Patient Signup:

2.1 - [OscarPro/Juno] Added the "Preferred Name" field in the new patient signup form for OscarPro and Juno.

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3. Updates to the Patient Portal:

3.1 - Fixed layout issues in the iPad/tablet screen resolution.

3.2 - Improved error messages for uploading files.

4. Updates to Request to Book:

4.1 - For multi-location clinics: Patient emails now display the name and contact information of the provider’s specific location (instead of the parent clinic), when applicable.

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5. Updates to Payments:

5.1 - Added an option to send invoices to third-party payers (e.g. private insurance or lawyer's offices).

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5.2 - Fixed a bug on the payments list page where the "more actions" dropdown was hidden/cut off for some screen sizes.

6. Updates to Patient Tasks:

6.1 - Added a "deadline" field when creating Tasks associated with future appointments. These tasks will show as "expired" in the patient portal if they are not completed by the appointment date.

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Cortico Plug-in:

1. Updates to Messaging:

1.1 - Fixed a bug in provider messaging where the copy to encounter icon in the conversation list was showing even if there was no patient in the conversation.

1.2 - Fixed a bug where the conversation list was showing the wrong clinic name/member names in the conversation preview.

1.3 - [Juno] Fixed a bug where the messaging QR Code was not activating properly on Juno.

1.4 - Fixed a bug where providers, upon receiving a message from another provider, were not being notified by email about the new message.

1.5 - Fixed a bug causing a Load Tests Failure.

1.6 - Fixed Failing Collector Unit Tests.

1.7 - Fixed Failing VCN Test Chat Websocket.

2. Updates to Pharmacy:

2.1 - [Juno] Fixed a bug where pharmacy verification would freeze when adding new pharmacies on Juno.

3. Updates to Appointments:

3.1 - Added a “copy form responses” button when viewing “Patient responses”.

4. Updates to Pathways:

4.1 - Created a workflow event in Pathways to track usage.

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Cortico Release Notes - October 7, 2025

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