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Cortico Time-Zone Support

Appointment Reminders

Cortico Time-Zone Support

Last updated on 04 Dec, 2025

Cortico Supports the ability for appointment times to be displayed in the patients' local time zones when booking in for an appointment with your clinic online.

e.g. A patient located in Ontario, Canada (UTC -5 EST Time) books with a virtual clinic in BC Canada (UTC -8, PST Time). For the patient, they will see local times in EST:

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When the patient books their 4pm EST appointment into the EMR, it appears on the equivalent time on the EMR's local time-zone at 1pm PST:

Accuro:

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Oscar:

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The initial reminder that the patient receives will be in their local timezone:

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All following reminders will be sent as per the EMR's local timezone, as we only have the ability to read the EMR's time once the appointment is stored within:

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